Category - Use cases

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3 ways you can use 3D and AR for customer service

3D and augmented reality (AR) are often talked about in the context of sales. This is not surprising—technologies like these have been proven to drive conversions and reduce returns by enabling customers to visualise products before purchase. However, it’s not just sales and marketing teams that can benefit from 3D and AR. Many brands are...

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A retailer’s guide to virtual fitting rooms online and in-store

Whether they are shopping online or in-store, customers want to know that the item they’re looking to purchase will fit them.  At a physical shop, this is easy: customers can use a fitting room. The only problem? Research shows that shoppers don’t actually like trying on clothes in-store. Just 7% of customers enjoy the fitting...

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The Metaverse: the new marketing gold rush

There is a new gold rush here and it’s called the Metaverse. Tech giants and brands are all picking up their picks and shovels to be the first to find Metaverse gold. Meta and Apple are in “deep, philosophical competition” to develop the metaverse. Microsoft is busy building an “industrial metaverse.” And companies from IKEA...

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How B2B AR and 3D product demos shorten the sales cycle

Leading-edge technologies like augmented reality (AR) will drive the future of retail. At least, that’s what Senior Advisor for McKinsey John Straw thinks. According to him, the companies that will win out in the long-term are not those that worry “about how [cutting-edge technology] affects the P&L” but those that zero in on how “it’s...

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How a 3D product configurator can grow your e-commerce store

£178 billion. That’s how much online retailers lost to returns in 2021. To put it another way, for every £823 million in sales last year, around £135 million worth of goods were returned.  For e-commerce stores, returns have always been a huge problem. Studies show that 20% of products bought over the internet end up...

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Why a 3D digital transformation strategy is essential to retailers

2021 was the year digital transformation really took off. According to research by Foundry, 91% of organisations either adopted a digital-first business strategy or expected to do so soon. Companies are investing an average of $16.5 million on digital technologies from moving operations to public clouds, machine learning (ML), artificial intelligence (AI), and data and...