NYX Professional Makeup – Haunted Dollhouse

NYX Professional Makeup Drove Halloween Sales Through A Makeup Try-On AR Experience

THE CHALLENGE

For Halloween 2020, NYX Professional Makeup wanted to build awareness of their Halloween line and drive engagement from potential customers. They wanted to produce an AR experience that wowed customers, as part of their overarching campaign ‘NYX Professional Makeup Haunted Dollhouse’.

Additionally, NYX Professional Makeup hoped that the AR campaign would drive more followers to their social media pages, where related Halloween content would be posted during the month of October.

Finally, their goal was that the AR experience would encourage users to buy NYX Professional Makeup products to recreate the make-up looks in the AR experience.

THE SOLUTION

For the AR experience, NYX Professional Makeup decided to go with a concept that fit within their wider ‘NYX Professional Makeup Haunted Dollhouse’ marketing campaign. The campaign centred around five doll characters, each with a different makeup look created by the famous illusion makeup artist Mimi Choi.

The resulting AR experience allowed users to immerse themselves into the narrative of these characters on Instagram and Snapchat, trying on their makeup looks with AR and sharing the result on social media. Users could then purchase makeup products from NYX Professional Makeup that would allow them to recreate these makeup looks at home. 

The AR experience was designed to captivate users for as long as possible, making it a highly innovative approach to social AR. In contrast to other makeup AR effects, which involve a simple face filter with a makeup look, this experience presented the user with a 3D model of a haunted house. The user could then tap on different rooms within the house in order to access the makeup looks corresponding to each of the dolls. Each of these looks was provided as a face filter that users could access to test it on their face. 

Each of the looks also had its own interactions. For example, in the ‘Caterina’ look, opening their mouth made the flowers on the user’s head begin to blossom. In the ‘Voodoo Doll’ look, when blinking, the user’s button eye fell out.

After trying out the look, the user could click on ‘tap to start again’ in order to return to the haunted house.

Throughout the AR experience, subtle NYX Professional Makeup branding and product imagery also appeared.

This campaign provided a particularly memorable experience as users could actively participate in the ‘Haunted Dollhouse’ story by ‘becoming’ one of the five featured characters. The immersive nature of the experience resulted in increased engagement times, which in turn improve brand awareness.

– David Ripert, CEO at Poplar Studio

OUTCOMES

The AR experience was most popular in the US – it was opened an impressive 2.1 million times. Spain enjoyed the strongest uptake in Europe, witnessing astonishing engagement rates of 99.8% with 637,400 opens and 638,500 impressions. 

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